Shipping Policy

1. Shipping Locations
We currently ship to all locations.

2. Processing Time

  • Orders are processed within 3-5 business days (excluding weekends and holidays).

3. Shipping Methods & Costs

  • Standard Shipping: Estimated delivery within 2-3 business days.

  • Express Shipping: Estimated delivery within 1-3 business days (additional charges apply).

  • Free Shipping: Available on orders over 100 Euros.

4. Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • If you experience delays, contact us .

5. Lost or Damaged Shipments

  • If your package is lost in transit or arrives damaged, contact us immediately.

  • We will work with the carrier to resolve the issue, but Quora Lenscase is not responsible for carrier delays.